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Customer Support

	General Enquiries Please call 0800 082 3000 for information on: Flight bookings, Holiday package bookings and Car hire The status or cancellation of a booking Any other booking related questions before your travel Hotels To make a new hotel booking please call 0871 223 4567 To enquire about hotel bookings made through our call center, please refer to the contact number sent with your hotel confirmation Contact Us If you need to contact the airline you are travelling with please click on the links below:- Scheduled Carrier Low Cost Carriers


Feedback

	We want to make sure that your holiday is everything that you have been looking for, and more. As such, we are continually looking for ways to improve our service and your feedback is a vital part of this. Have you recently contacted us, or travelled on an ebookers trip? Was there a part of our service that you were particularly impressed with, or do you feel that we could have done more to meet your individual requirements? We would appreciate any comments that you may have on our service or that of the companies that we work with. Please click here and tell us what you think.


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	If you would like one of our representatives to contact you via telephone regarding one of our services, please click here.


Can I book a flight for someone else if I'm not the passenger?
Yes, you can book a flight for someone else if you are not the passenger. If we need any verification or information from you regarding the purchase a member of staff from our service team will contact you directly. All you need to do is go ahead and make the reservation as normal.

The packages which include flights and flight only bookings are ATOL protected by the Civil Aviation Authority, except when tickets for scheduled flights are sent to you within 24 hours of payment being accepted or in relation to low cost flights. Our ATOL number is ATOL 2562. Protection extends primarily to customers who book and pay in the United Kingdom. Click on the ATOL logo if you want to know more. We are also bonded with ABTA (our ABTA number is D0806), IATA and a member of PATA and ASTA.